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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Lane

August 31, 2026

1  out of  5
rating by John Lane
"I have been a loyal customer for over 5 years, never missed a payment. State Farm is trying to pay me way below wholesale to replace my car that was totaled out by the other driver. I provided documentation to contrast their offer vs actual real world numbers and they could only say that they have an outside company that makes those decisions. State Farm recently (2023) took out the formal third party appraisal clause after losing a class action lawsuit for these very practices, leaving me with no alternative than to file a formal consumer grievance with the Alabama Department of Insurance to request a regulatory review of the valuation methodology on my claim. Beware!!!! like with most insurance companies, State Farm is trying to pay WAY less than ACV."
We responded:
"Thank you for taking the time to share your concerns. I’m sorry to hear about your frustration with the claim and vehicle valuation process. We truly appreciate your business over the past five years and understand how important it is to feel that your concerns are being heard and thoroughly reviewed.

The Agent’s office does not determine the final valuation of a totaled vehicle or make decision regarding claims, but we are always here to help our customers navigate the claims process and communicate their concerns to our corporate office. Please reach out to our office directly so we can review the situation with you and help however we can."
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Rola Khatib

August 30, 2026

5  out of  5
rating by Rola Khatib
"5 Stars ! Outstanding Service from Mr Nathan at State Farm !

Mr Nathan Skipper at State Farm is truly Exceptional!
I had a great experience working with Mr Nathan ! He was so kind , professional, and knowledgeable ! He was incredibly helpful with my home and Auto Insurance!
Mr Nathan took the time to explain my options in details . He answered all of my questions and concerns clearly and patiently. Mr Nathan did his best to get me the best coverage with great price !
I’m so blessed to have Mr Nathan as my insurance agent !

Also special thanks to Miss Trish at the front desk !
Miss Trish is so sweet , welcoming and helpful ! She’s such a wonderful blessing in this State Farm office .

I truly appreciate the fantastic service !"
We responded:
"Thank you for the positive review, Rola! We appreciate your feedback!
"
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Eric P

June 12, 2026

5  out of  5
rating by Eric P
"Franchesca has been fantastic! I had an insurance agency for about 25 years, I wish she could have worked for me! Great Communication and Follow up! Prompt
Attention to my requests."
We responded:
"Eric, we appreciate hearing from our valued clients. Thank you for your review!"
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Carolyn

May 1, 2026

5  out of  5
rating by Carolyn
"I received excellent customer service from Franchesca. She was very informative, and had great knowledge on every question I had. The process was made very easy because of her. I will let others know, and recommend them to State Farm. Thank you Franchesa!"
We responded:
"At Nathan Skipper - State Farm Insurance Agent, client satisfaction is our number one priority. We're so glad you were satisfied with the service you received, Carolyn!"
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Calvin Jr.

April 24, 2026

5  out of  5
rating by Calvin Jr.
"Very professional and easy to talk to"
We responded:
"Calvin, we're glad you enjoyed your experience with Nathan Skipper - State Farm Insurance Agent. Thank you for your review!"
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Ken Hollis

April 9, 2026

5  out of  5
rating by Ken Hollis
"The process was easy. Francesca was great and so helpful . Saved 200.00 a month compared to my GEICO policy . Had been with GEICO for 25 years . Thanks"
We responded:
"Ken, we appreciate hearing from our valued clients. Thank you for your review!"
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Graham Brock

March 24, 2026

5  out of  5
rating by Graham Brock
"Fran Douthitt helped me get quotes for auto, home, and life insurance for my family here in Mobile, AL. I’m very pleased with her assistance and support throughout the entire process. She will definitely be my go-to person for all of my insurance needs moving forward. Highly recommend!"
We responded:
"Thank you for the positive review, Graham! We appreciate your feedback!
"
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David Miller

March 17, 2026

5  out of  5
rating by David Miller
"Franchesca was amazing"
We responded:
"
David, at Nathan Skipper - State Farm Insurance Agent we value our client's feedback. We're glad you enjoyed your experience and we look forward to helping you in the future with any of your insurance needs!"
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Terry Ikner

March 14, 2026

5  out of  5
rating by Terry Ikner
"Miranda was a pleasure to work with, went the extra mile to help, and called me back when I was locked in with another agency"
We responded:
"Thank you for the great review, Terry!"
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Amber Du

March 4, 2026

5  out of  5
rating by Amber Du
"10 out of 10 highly recommend went over and beyond to get the help and services that were need."
We responded:
"Thank you for trusting Nathan Skipper - State Farm Insurance Agent with your insurance needs. We appreciate the great review, Amber!"
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Renee Marrs Lawson

February 27, 2026

5  out of  5
rating by Renee Marrs Lawson
"I bought auto insurance today here and got a great price! Francesca was a sweetheart, so easy to talk with. I
When I didn't get something she very kindly explained it . She's very professional and yet she was a friend. I highly recommend Nathen Skipper State Farm !"
We responded:
"We appreciate you taking the time to leave a review. Thank you, Renee!"
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Lauren Shelton

February 6, 2026

5  out of  5
rating by Lauren Shelton
"⭐️⭐️⭐️⭐️⭐️
I can’t recommend Miranda enough! She helped me switch my home and auto insurance from ALFA to State Farm and saved me a TON of money — $300 a year on my home insurance and $700 a year on my auto.
She was incredibly knowledgeable, responsive, and made the entire process so easy. No pressure, no confusion, just clear explanations and real savings. I honestly wish I had made the switch sooner.
If you’re even thinking about shopping your insurance or wondering if you’re overpaying, do yourself a favor and call Miranda. She truly looks out for her clients and delivers real results."
We responded:
"Thank you for sharing your positive feedback, Lauren! (: "
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Mary Ann Shelton

February 2, 2026

5  out of  5
rating by Mary Ann Shelton
"Miranda was able to beat another quote I had recently gotten and helped me quickly and efficiently set up coverage to go into effect the same day!"
We responded:
"At Nathan Skipper - State Farm Insurance Agent, client satisfaction is our number one priority. We're so glad you were satisfied with the service you received, Mary!"
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Brandon Asher

July 17, 2025

5  out of  5
rating by Brandon Asher
"The agent I spoke with, her name was Miranda very nice and very understanding. She spoke clearly and I understood her instructions very well. Thank you very much."
We responded:
"We're so glad you enjoyed you've enjoyed working with our team at Nathan Skipper - State Farm Insurance Agent! We appreciate you sharing, Brandon!"
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David King

April 8, 2025

5  out of  5
rating by David King
"I called for homeowners insurance and Miranda helped me every step of the way to make it a smooth and effortless process."
We responded:
"Thank you for trusting Nathan Skipper - State Farm Insurance Agent with your insurance needs. We appreciate the great review, David!"
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sami shakir

February 5, 2025

5  out of  5
rating by sami shakir
"Very helpful"
We responded:
"At Nathan Skipper - State Farm Insurance Agent, client satisfaction is our number one priority. We're so glad you were satisfied with the service you received, Sami!"
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Paula Ingle

January 16, 2025

5  out of  5
rating by Paula Ingle
"Many thanks to Vi for her wonderful help with our insurance changeover to State Farm! She was patient and very knowledgeable answering my questions, and that was greatly appreciated. Made the whole process "easy as pie" - Thank you!"
We responded:
"Thank you for the positive review, Paula! We appreciate your feedback!
"
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Jeffrey Francis fish

January 8, 2025

5  out of  5
rating by Jeffrey Francis fish
"Saved alot of money when. I bundled auto and home together ❤️ 🙃..
Agents were amazing people to work with..."
We responded:
"
Jeffrey, at Nathan Skipper - State Farm Insurance Agent we value our client's feedback. We're glad you enjoyed your experience and we look forward to helping you in the future with any of your insurance needs!"
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Crystal Hoomes

December 18, 2024

5  out of  5
rating by Crystal Hoomes
"I must say State Farm Mobile, AL Nathan Skipper, first class. Bad experience with previous company. Had checked many quotes, lost , not knowing the right company to go with. Received a nice letter, quote and card from Vi, problem solved. Vi was very helpful and kind and made it make sense. Thank you State Farm, you are the best."
We responded:
"Thank you for the great review, Crystal!"
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Brenda Dunning

December 16, 2024

5  out of  5
rating by Brenda Dunning
"Thanks to my agent for calling me with a quote on my auto insurance. I switched from geico to State Farm. Saving over 200.00 month."
We responded:
"Thank you for trusting Nathan Skipper - State Farm Insurance Agent with your insurance needs. We appreciate the great review, Brenda!"
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Darnesha Grant

November 27, 2024

5  out of  5
rating by Darnesha Grant
"Absolutely wonderful experience. I got an amazing price for home, auto and few more perks cheaper than I have had from any other provider. The best part was we got everything done the same day!!!! Thank you guys for everything ❤️"
We responded:
"We appreciate you taking the time to leave a review. Thank you, Darnesha!"
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Althea Atkins

September 18, 2024

5  out of  5
rating by Althea Atkins
"The agent was prompt which is important to me to have an appointment on schedule. She was very knowledgeable, courteous and professional. I would highly recommend this location."
We responded:
"Thank you for the great review, Althea!"
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Elizabeth Wilson

July 31, 2024

5  out of  5
rating by Elizabeth Wilson
"5 stars ! Excellent customer service and helpful tips from V. I am grateful to be a new State Farm member!"
We responded:
"We're so glad you enjoyed you've enjoyed working with our team at Nathan Skipper - State Farm Insurance Agent! We appreciate you sharing, Elizabeth!"
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Emily Fleetwood

July 1, 2024

5  out of  5
rating by Emily Fleetwood
"It was a pleasure experience working with Nathan. He made everything so easy for my husband & I. Highly recommend him!!!"
We responded:
"Thank you for the great review, Emily!"
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Sonya Powell

June 27, 2024

5  out of  5
rating by Sonya Powell
"Agent in Mobile, Al (Vi N.) is truly outstanding.
She listened to our needs and got us a real deal. Her expertise is evident and her responsiveness to emails and calls was quick. She took care of us like we were family."
We responded:
"Thank you for trusting Nathan Skipper - State Farm Insurance Agent with your insurance needs. We appreciate the great review, Sonya!"